Shipping Policy

Do you own a physical store you ship from?
We do not own a physical store. We are an online-based company and make use of fulfillment centers to stock and ship our products. We have warehouses in Florida, Colorado, and Idaho. All orders are normally shipped from the warehouse closest to the shipping address provided at checkout. However, if an item you ordered is out of stock in the closest warehouse, orders will ship from the next closest warehouse that has stock. This may result in your order arriving in separate packages and at varying times.
Where do you ship to?
Currently we are only shipping to the United States of America.
Do you ship to a PO Boxes or APO/FPO/DPO addresses?
Unfortunately we do not ship to PO boxes or APO/FPO/DPO addresses. Sorry for any inconvenience.
What is your order processing time?
The vast majority of our orders are being processed within 12-48 hours (on business days) and then handed over to our shipping partners. However, some orders may experience slightly longer processing times. Rest assured we are processing all orders as quickly as possible and we will automatically notify you via email with any status updates.
Do I get a shipping confirmation once I place my order?
You will receive an e-mail containing your tracking number as soon as the shipping label is printed.
What shipping method do you offer?
Currently we’re only offering standard shipping. Sorry for any inconvenience.
What are your shipping times?
Our standard shipping and delivery time is approximately 2-6 business days after we receive your order. Any exceptions will be called out on the product page. However, SIPELEGANT is not responsible for any delays once your package leaves our warehouse, as we have no control over the transit. By placing an order with us, you accept the risk that your package may be delayed during transit.
Please note that due to COVID-19, many shipping companies are prioritizing the shipments of emergency and necessary medical equipment which could lead to delivery delays. Your understanding is greatly appreciated as this is completely out of our control.
What couriers do you use for shipping?
Most standard shipments are sent through USPS, UPS ground, or FedEx ground. The exact service depends on the warehouse we ship from.
What are your shipping fees?
Currently we are offering FREE shipping to the USA on every item.